PBT 112 Communication & Job Success For Phlebotomy
Students acquire skills in the basic concepts of communication, personal and patient interaction, and professional behavior. The course is designed to teach employability skills such as job research techniques, resume writing, job applications, employment tests, cover letters, mock interviews, and professional dress and grooming. Required: Admission to the Phlebotomy program.
Notes
Career Technical Education (CTE) Course
Outcomes
Upon successful completion of this course, students will be able to:
Write an effective resume and cover letter. Research and locate job opportunities. Demonstrate effective communication techniques for patients, family members, and health care personnel using verbal, written, and information technology tools/devices. List employee desired soft skills.