CS 225 IT Career Skills
Presents the interpersonal skills that are so important in the modern workplace. Topics include communicating effectively on the job in three ways: orally, non-verbally and in writing; appropriate business place behavior and etiquette, teamwork in both small and large groups, conflict resolution, work ethics, creative thinking and problem solving; personality types and communication styles and personal managment. Students will gain awareness of individual work styles and how to work effectively with people with different styles in a diverse workplace. Class activities, oral presentations and assignments will stress practical application of skills.
Offered
Offered Fall & Spring only
Notes
Lower Division Transfer (LDT) Course
General Education Requirements
AAS Human Relations,
Outcomes
Upon successful completion of this course, students will be able to:
The student will communicate effectively orally, non verbally and in writing. Create a professional resume and cover letter. Interview effectively, prioritize tasks, resolve conflicts in a workplace setting and effectively solve customer complaint issues. Work within a team environment, and demonstrate appropriate workplace etiquette.