PH5. 902 Customer Service for Pharmacy Technician

Designed to help students develop excellent internal and external customer interaction skills needed in today's medical work settings.

Credits

2

Prerequisite

Required: HS diploma or GED

Notes

Career Technical Education (CTE) Course

Outcomes

Upon successful completion of this course, students will be able to:
Learn to build customer loyalty. Empathize with the customer. Communicate effectively. Handle a reasonable amount of stress. Actively listen. Work as part of a team.